Operational Risk Manager

The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team!  Currently, we are looking for an experienced professional to join our Compliance and Risk team as: 

Operational Risk Manager

This opportunity may be perfect for you if you have experience in:

> Bank Secrecy Act/Anti-Money Laundering (BSA/AML) application systems

> Information Security 

> Developing strategies to mitigate or manage risks

About this position:

Under the general direction of the Chief Risk Officer, responsible for managing and mitigating operational risks while ensuring compliance with applicable laws and regulations.  Will promote operational risk management best practices throughout the Company. Works collaboratively with Director of Compliance, Board of Directors, and Senior Leadership Team across all functional areas and serves as a member of the Enterprise Risk Management Committee and the Business Continuity Plan Committee.

Responsibilities

> Direct operational risk management strategy and resources to mitigate operational risk, ensuring alignment with enterprise risk management framework. 

> Proactively identify, assess, and prioritize operational risks across the organization.

> Develop, monitor, and analyze operational risk metrics or Key Risk Indicators (KRI’s) and report findings to senior management and Board of Directors.

> Conduct risk assessments for new business initiatives.

> Collaborate with business unit leaders to integrate risk management principles into daily operations.

> Develop and maintain strong relationships with key stakeholders, including internal audit, compliance, and IT.

> Develop and maintain Standard Operating Procedures.

> Conduct control design and operational effectiveness testing.

> Challenge end-to-end process efficiency and effectiveness, champion data driven decision making and remove obstacles to optimize operations.

> Oversee the Bank Secrecy Act/Anti-Money Laundering (BSA/AML) practice.

> Oversee the Information Security practice.

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: 

Education/Certifications:

> Bachelor’s Degree required.

> 10 years of experience in operational management or information technology roles preferred.

> 5 Years of supervisory experience preferred.

> American Bankers Association (ABA) Certificate in Operational Risk Management or risk-related certification preferred.

Skills/Knowledge

> Sound knowledge of risks applicable to financial services and publicly traded companies preferred; demonstrated ability to create proactive strategies.

> Bank Secrecy Act/Anti-Money Laundering (BSA/AML) application systems experience.

> Third-party/Vendor Risk Management application systems experience.

> Ability to assess and interpret complex data to identify risks.

> Aptitude for developing strategies to mitigate or manage risks 

> Strong communications skills, both written and verbal; ability to communicate complex operational issues and risks in terms colleagues can understand.   Multi-lingual communicator a plus.

> Strong coaching, mentoring, collaborating, and team building skills.

> Ability to lead risk management initiatives and influence stakeholders and partners, balancing risk and opportunity

> Proven high degree of professional ethics and integrity.

> Proficient in Microsoft Office Suite: Word, Excel, Outlook and PowerPoint.

Physical Demands:

> Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.

> Must be able to repetitively use a telephone and computer mouse and keyboard.

> Ability to lift/move up to 15 lbs.

What we will bring to the table:

We believe in investing in our employees and helping them grow their career with us.  We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation.  Through our total rewards program, we offer a comprehensive benefits package featuring:

>    Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

>    Medical, Dental, and Vision Insurance and Flexible Spending Plan

>    Multiple retirement plans including:  401(k), Pension, and Employee Stock Ownership

>    Education and Tuition Reimbursement

>    Employee Assistance Program for our employees and their immediate family members

We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.

As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.

The salary range for this position is $80,000 - $130,000 commensurate with experience and education.

Additional compensation may be earned through the Company’s profit-sharing bonus program, subject to individual and company performance.